Warranty

At EZ Refresh, we take great pride in our outdoor furniture and we strive to bring you the best quality at the best price. We guarantee our product is free of any manufacturing flaws in workmanship and materials. Ultimately, we will work hard to assure you are happy with your EZ Refresh purchase.

We’ve spent countless hours learning what makes the highest quality outdoor furniture in the world. Therefore, we have one of the industry best warranties.

We Cover:

  • Any defects from craftsmanship will be replaced within 1 years of your purchase.
  • Our Sunbrella fabric has a 5 year warranty.
  • EZ Refresh adirondack chair components are warrantied under normal use for 1 years from the date of shipment.

EZ Refresh products are handcrafted one at a time. Though they are rarely noticeable, there may be natural variations in weaving pattern, frame color, sizing, etc. that are not product flaws. Such variations are natural in the manufacturing of hand-made products.

Warranty does not cover:

  • Non-residential use

  • Failure caused by lack of appropriate care and maintenance

  • Damage due to misuse or improper assembly

  • Use of improper cleaning products, sun-tan oils or chemicals

  • Mold or mildew

  • Damage due to vandalism, pets or rodents

  • Normal flattening or compression of cushions

  • Minor variations in color and texture of finishes

  • Acts of nature (ice, flooding, wind, etc.)

  • Damage caused by exposure to heat or flame

  • Bursting or cracking to exposure to water and freezing temperatures

All warranties are presented to the original purchaser and are non-transferrable.